AI agents that keep service personal—even at enterprise volume.
Anshael orchestrates AI + human support across every channel, so teams deliver fast, compliant resolutions and stay focused on work that needs judgement.
Average response time
42s
Automated coverage
78%
Customer satisfaction
4.7/5
Instant responses
Automate customer conversations without sacrificing accuracy or tone.
Enterprise readiness
Deploy guardrails, permissions, and review flows that satisfy security teams.
Human handoff
Route complex requests to specialists with full context preserved.
Launch in weeks, not quarters—with a co-design team that understands enterprise workflows.
Tailor the agent to each team’s outcomes without rebuilding from scratch.
Anshael’s orchestration engine adapts to every function. Automate the repetitive, keep humans in the loop, and monitor performance in one command center.
What you control
Customer operations
AI agents triage intents, resolve FAQs, and surface high-risk cases with contextual notes for humans.
- Voice, chat, and email coverage
- Policy-aware answers
- AI + human co-pilot mode
Revenue enablement
Guide prospects through pricing, configuration, and renewals while logging every touchpoint.
- Dynamic product knowledge
- CRM updates and routing
- Assist sellers in real time
Employee experience
Deliver instant HR and IT support, automate tickets, and keep everyone informed on policy updates.
- Secure identity workflows
- Knowledge sync across tools
- Sentiment and trend tracking
Co-design, launch, and improve in a rhythm your teams can trust.
We pair your domain experts with our deployment leads. Together we stand up the agent, measure adoption, and expand coverage based on real transcripts.
- 01
Map coverage
Workshops, intent analysis, and KPI setting to decide where automation has immediate impact.
- 02
Design the agent
Tone, workflows, approvals, and integrations configured alongside your operations leaders.
- 03
Measure & evolve
Launch, monitor transcripts, refine prompts, and expand to new channels with shared dashboards.
Platform layers working together.
Each module can launch independently—but the real power shows up when dialogue intelligence, automations, and knowledge share the same brain.
Dialogue intelligence
- Channel orchestration
- Tone and compliance guardrails
- Live human takeover with context
Automation fabric
- Visual workflow builder
- Secure action execution
- Audit logging for every step
Knowledge engine
- Connect docs, data, SOPs
- Version control & rollbacks
- Feedback ingestion loops
Operating snapshot
Configure guardrails, connect data sources, and orchestrate automations from one pane of glass. Each layer can be toggled on as you expand.
- Knowledge sync
- Real-time, versioned rollouts
- Automation coverage
- Rules, actions, human approval
- Governance
- Audit logs, access controls
Product walk-through
Swap these screenshots with your live UI to give prospects a feel for the agent workspace and knowledge hub.
Operator workspace
Monitor live threads, intervene when needed, and view audit trails without switching tools.
Knowledge fabric
Manage playbooks and content sources in one place so agents stay on-message as things change.
“Anshael helped us automate 65% of priority tickets in under eight weeks. The result? Happier customers, happier agents, and clear compliance logs for every interaction.”
Integrations that shorten launch time.
Plug directly into your support, analytics, and communications stack—no brittle middleware or lengthy custom work.
Reference architecture
Swap in your own architecture overview to show how Anshael connects to systems your teams already use.
Support stack
- Zendesk
- Salesforce Service Cloud
- Freshdesk
- ServiceNow
- Intercom
Ops & data
- Snowflake
- BigQuery
- Databricks
- Looker
- Power BI
Communication
- Twilio Flex
- Genesys Cloud
- Slack
- Teams
- Email gateways
Built for trust from day one.
Compliance, reliability, and oversight stay front-and-center with role-based controls and transparent reporting.
Certifications & attestations
- SOC 2 Type II (in progress)
- GDPR-ready data handling
- HIPAA-compliant deployments
Controls in practice
Every interaction is saved with masked PII, role-based access controls protect sensitive data, and security teams gain full visibility through real-time dashboards and exportable audit trails.
Security & privacy
- SOC 2 Type II readiness
- Granular role-based access
- PII redaction and encryption end-to-end
Reliability
- Global multi-region deployment
- 99.95% uptime target
- Continuous monitoring & alerting
Governance
- Audit-ready transcripts
- Versioned prompt policies
- Human approval & override workflows
Ready to design your next support agent?
Share your goals and we’ll build a roadmap together—covering integrations, governance, and the quick wins that prove value fast.